Nick Phillips
Very professional, with an extensive understanding of his subject (practical tech). Highly recommend Alex for his services rendered.
28 Oct 2025
Services & pricing
Apple support, tuition and setup, in person or remote
Troubleshooting, tuition, new-device setup and migrations for iPhone, iPad, Mac and Apple Watch. Charged by time, explained in plain English, and without a sales pitch.
Trusted by
Hundreds
of customers
Over
12 Years
Experience
Clients
Nationwide
Supported
With
Certified
Training
How can I help?
Personalised Support
At iHelp, we believe that every Apple user deserves personalized support. iHelp is here to assist you in optimizing your Apple products. Whether you're struggling with speed issues, storage management, or battery life, we tailor our guidance to your specific needs. We understand that not everyone is a tech whiz, so we're here to simplify the process and make it easy for you.
Simplify and Optimize
It may sound a bit fancy, but the truth is most people aren’t getting the most out of their Apple products. Whether it’s speed, storage or even battery improvements, things can be optimised.
Troubleshooting
When issues arise, iHelp is your go-to resource for troubleshooting. We provide clear, concise solutions to common Apple problems, so you can get back to enjoying your tech without the frustration.
Step-by-Step Tuition
Unlocking the full potential of your Apple products has never been easier with iHelp. Our step-by-step tuition guides you through each process, ensuring that you grasp the concepts and techniques needed to optimize your devices. We break down complex topics into manageable, friendly lessons, so you can learn at your own pace.
Always Stay Up-to-Date
In the fast-paced world of technology, it's important to stay informed. iHelp keeps you in the loop with the latest Apple updates, tips, and tricks. We ensure you're always ahead of the curve.
Unlock Hidden Features
Apple products often hide a treasure trove of features and capabilities. With iHelp, you'll uncover these hidden gems and make your Apple experience even more enjoyable.
Support & Pricing
Fast, reliable Apple support - for individuals and businesses. From remote fixes to in-person setup, iHelp offers flexible ways to get help with an Apple device.
Support Time
Quick help whenever you need it. From troubleshooting to setup, sessions are charged by time and can be remote or in-person.
£30/half hour
£50/hour
Retainers
Pre-purchase hours for long-term support or regular visits. Perfect for ongoing maintenance, migrations, or tuition.
Bronze£2806 hours
Silver£45010 hours
Gold£60014 hours
Platinum£72018 hours
Retainers exclude call-out charges, which you can find here. Support hours expire after 12 months unless renewed within 30 days.
What do my customers think...
Ann Cowan
Alex was really helpful when I needed help with my printer. He is very knowledgeable and I won’t hesitate to ask him to help me again in the future. He was recommended to me by friends. Many thanks Alex.
24 Feb 2026
Hi, I'm Alex.
I've spent years following Apple closely, from the big events to the small details most people miss. That passion turned into a career, starting at an Apple Premium Reseller in Dorset, and eventually into iHelp. These days it's just me, and I think that's what makes the difference. You get someone who genuinely cares, knows their stuff, and will always give you a straight answer.
Not sure what you need?
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